雅詩閣雪梨中央酒店 (Sydney Central Hotel managed by The Ascott Limited)

這是我至今為止住過體驗最差的一家酒店之一。我從來沒寫過差評，但是這個酒店真的值得一個大大的差評。 入住當天就發生了嚴重問題。 我母親在酒店房間內洗澡時不慎滑倒，導致脊椎劇烈疼痛。這不僅反映出浴室防滑措施嚴重不足，也讓我們對酒店的基礎安全性產生了極大的擔憂。作為一家自稱高端、長期住宿型的酒店，這樣的安全隱患是完全不可接受的。 第二天，房間內廁所水槽發生嚴重堵塞。 我們第一時間向前台反映情況，但直到當晚返回酒店，問題依然沒有被修好，期間也沒有任何解釋或反饋。對於一家正常運營的酒店來説，這種效率實在令人失望。 更令人無法接受的是，在此期間發生了極不尊重客人的行為： 房間打掃後，我母親的睡衣被從床上隨意丟在地上，明顯是清潔人員所為。我們向前台反映後，對方表示“會處理”，但在之後連續三天內完全沒有任何迴應、道歉或補救措施。 此外，酒店整體設施非常老舊，與宣傳圖片和品牌定位嚴重不符。房間陳舊、維護不足，完全不符合我們對雅詩閣這一品牌的預期。 唯一可以勉強稱得上優點的，衹有地理位置尚可，以及前台工作人員態度還算禮貌。 但這遠遠不足以彌補安全問題、設施老化、服務失責以及對客人缺乏基本尊重的問題。 綜合來看，這家酒店完全不值這個價格，也不配雅詩閣的品牌定位。 我強烈建議有長者同行、或對住宿品質有基本要求的旅客慎重選擇，甚至直接避開。 I stayed at Ascott Central Sydney with my family for five days and four nights, and this was honestly one of the worst hotel experiences I have ever had. Serious safety issue on the very first day. On the day of check-in, my mother slipped and fell while showering in the bathroom and suffered severe spinal pain. This incident clearly shows that the bathroom lacks proper anti-slip safety measures, which is unacceptable for a hotel that positions itself as a high-end serviced apartment brand. The next day, the bathroom sink became completely blocked. We reported this issue to the front desk immediately. However, when we returned to the hotel that evening, the problem had still not been fixed, and no explanation or follow-up was provided. This level of maintenance efficiency is extremely disappointing. What made the experience even worse was a clear lack of respect for guests. After housekeeping service, my mother’s pajamas were thrown from the bed onto the floor, which was clearly done by the cleaning staff. We reported this to the front desk, and they said they would “handle it”, yet there was no response, apology, or action taken over the following three days. In addition, the hotel’s facilities are very old and poorly maintained, completely inconsistent with the photos and branding. The rooms feel outdated and neglected, far below expectations for an Ascott property. The only positives are the relatively convenient location and the acceptable attitude of some front desk staff. However, these do not come close to compensating for the safety risks, poor maintenance, lack of service follow-up, and disrespectful housekeeping behavior. Overall, this hotel is not worth the price and does not live up to the Ascott brand at all. I strongly advise travelers—especially those staying with elderly family members or expecting basic service standards—to avoid this hotel entirely.

離中央車站很近，步行幾分鐘就能到酒店。輕軌站也是幾分鐘的距離。附近餐飲選擇也很多。早餐質量不錯，房間也很安靜。

位置方便，服務熱情，特別是樓下是唐人街很熱鬧，離景區和車站都很近，開會累了就可以馬上回酒店休息。加上交通方便，餐飲也很多，下次還會入住。

It is really mesurable, clean less, noisy , you hear everything out the rooms. The rooms very old no renovation. I was in floor 16. It was bad experience.

比較歧視訂房網站過去的客戶。安排了備用房間，超級怠慢，有蜘蛛網，不建議，如果是送孩子過來上學的，選另外一家吧 非常老舊，不值1000塊

房間挺大，設施老了點，衞生乾淨，房間的風景很好。服務很好，已經多次入住的酒店。市中心到哪裡都方便，靠近UTS。

很乾凈很滿意早餐很豐富，地理環境優越

飯店整體環境還不錯，交通也方便，但是房間整理不太好。 總共4人入住6晚，第一天廁所的洗手乳瓶是空的，後面幾天也都沒有補充。 浴室浴巾及檯面毛巾只有第一天的數量是對的，後來每天都有缺漏，第五晚跟前台反應後，第六晚竟然甚至連一條浴巾都沒有。 第一晚入住時冰箱內有一小瓶鮮奶，以為是前一位房客忘記帶走的，後來才發現是隨房附贈的，但我們四人六晚總共只看過2平鮮奶。 另外，房內吧檯的茶包也好多天沒有補。 房務人員真的需要再加強訓練！

天天有打掃，比住Airbnb強，就是國慶節期間撞上布里斯本VS雪梨的足球賽，然後酒店瘋長1800一晚，平時也就800多

基本滿意吧，設施還不錯，不是很新但是衞生環境不錯的。 入住之前，沒有信用卡是需要付按金的，退房的時候退回按金。